Customer Corner

Message from Chairman(Shri Devinder Pal Grover)

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Dear Customer,

We at Baroda U.P. Bank have always endeavored to make your banking with us a pleasant experience. We also believe that the ability of the banking industry to achieve the socio-economic objectives and in the process bringing more and more customers into its fold will ultimately depend on the satisfaction of its customers. Therefore, we have a strong belief that a satisfied customer is our ambassador in developing our business. We maintain constant consultations with our clientele through various Customer Meets, etc., to evaluate, improve and widen the range of services to customers. However, all our customers are requested to keep us informed of their experiences about the various services rendered by the Bank and feel free to send us your observations.

We look forward to share with you a mutually beneficial & perennial banking relationship.


Our Commitments

CODE OF BANK'S COMMITMENT TO CUSTOMERS - ग्राहक के लिये बैंक की प्रतिबद्धता
BANKING CODES AND STANDARDS BOARD OF INDIA
CODE OF BANK'S COMMITMENT TO MICRO AND SMALL ENTERPRISES
CHEQUE COLLECTION POLICY
COMPENSATION POLICY
COMPLAINTS AND GRIEVANCES POLICY
SECURITY AND REPOSSESSION POLICY

Service Charges

CLICK FOR APPLICABLE SERVICE CHARGES Revised (w.e.f. 01-08-2017)
CLICK FOR CASH HANDLING CHARGES (REVISED) w.e.f. 01-08-2017

Reserve Bank - Integrated Ombudsman Scheme, 2021
salient features of Integrated Ombudsman Scheme, 2021

Bank Forms

S.No.
Particulars
Form No.
Download
1
Deceased Claim Form (Without Nomination)
2
Deceased Claim Form (With Nomination)

Complaints and Grievances Policy

S.No.
Download
1
Complaints and Grievances Policy
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